The digital shortfall management

Cliniserve TEAM is our holistic solution for your outage management. It combines all relevant data for the best possible disposition of flexible staff resources and thus provides the basis for structured communication in the event of short-term absences. Without long phone chains!

Easy short-term replacements

Intelligent staff planning

Demand-oriented personnel deployment

Staff retention in nursing care

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Cliniserve TEAM demand analysis

Optimal staff scheduling

Evaluation of current occupancy and capacity

Cliniserve's digital demand analysis provides a detailed overview of the current workload and staffing of the wards to guarantee optimal and objective scheduling.  


In the TEAM webapp, important parameters on the wards are recorded on a daily basis and clearly made available to the management level. This enables a historical evaluation of the data. 

Definition of your own criteria

The data to be recorded can be configured individually. The data includes, for example, information on patient occupancy and degree of care, as well as actual staffing by qualification.


On the basis of this data the dashboard allows you to see which ward is currently under particular strain and to dynamically dispatch personnel from the pool or from other wards.

You want to see all demand of the clinic in a glance?

Cliniserve TEAM

Integration of existing systems

Possible  interfaces

Cliniserve TEAM modules integrate very well with HL7/ FHIR or ODBC via open read and write interfaces. Among other things, this enables seamless integration of your shift planning system to display all scheduled shifts. 

Software adaptations for possible integration are included in the license agreement on our part.

Cliniserve TEAM shift exchange

Faster communication for short-term absences

Digital handling of staff absences

The Cliniserve TEAM shift exchange makes it easier and more pleasant to fill in "from free time".


By means of a digital overview of the acceptances and cancellations of team members, the ward management can quickly fill short-term gaps in the duty roster. 


With an integration of the existing shift planning system, it is also possible to display all shifts that are already planned.

Efficient communication for backfilling

To avoid long telephone chains and pressure situations in the event of staff absences, ward managers can automatically communicate to all parties involved with one click. In addition to app notification, we also offer SMS or email messages.

Appreciation and predictability for employees

Employees receive points for active engagement, such as quick responses and taking over shifts. These can be exchanged for individual bonuses.


The calendar in the app gives employees a better overview of their duty roster. In addition, you can indicate voluntary availabilities or swap shifts. In this way, lengthy search processes can be avoided under certain circumstances.

You want to be able to react quickly in case of short-term abscences?

Cliniserve TEAM pool management

Easy scheduling of flexible personnel resources

Support for short-term personnel disposition

The pool management of Cliniserve supports you in the complex planning and scheduling of flexible employees through optimised deployment suggestions and automated communication to all parties involved. 


In addition, it helps with the creation of shiftplans for poolers based on utilization data and voluntary availabilities.

Scheduling according to qualification
and availability

Cliniserve TEAM allows you to appropriately identify and assign pool staff to wards based on workload data for each area.


With the help of filter options, suitable recommendations are made in order to quickly find suitably qualified employees.

Automated communication

Employees are kept up to date on their duty times and locations as well as possible shift changes through the app.

This saves valuable time at management level and reduces the use of temporary staff

You want to plan your flexible personnel resources in an uncomplicated way?

Cliniserve TEAM employee app

The central communication tool

Use on a voluntary basis

The app improves communication within the team. The installation of the app is voluntary and employees benefit from a better overview of all shifts and open shift requests in the app.


Muting of notifications is possible at any time and is another advantage over traditional communication apps, phone calls or similar, so that especially non-working time remains undisturbed!

Data privacy guaranteed

When registering in the app, there is the individual decision which personal data may be processed by Cliniserve and which will be displayed to the management. 


Likewise, the clinic is in no way informed about the general usage behavior in the app.

Compatible for all flexible personnel forms

Communicate internally within the clinic via an app from now on


All modules can be used independently of each other and do not require any integration into the existing IT systems. This structure allows you to start with the module that acutely supports you most in your shortfall management and guarantees a fast and cost-effective start.

1. Inventory

2. Configuration

3. Let's go

Scope of services Cliniserve TEAM

They already trust Cliniserve

Contact us

Do you have a question or simply want to get to know Cliniserve in person? Send us an email, arrange a noncommittal demo or take part in our regular live webinar.

Noncommittal individual demo

Regular live-webinar

+49 89 24418274