Patients increasingly expect better services in hospitals. The comparison to a hotel stay is not far-fetched, especially for lucrative elective patients. But a good service level and amenities are expensive, especially if the infrastructure in the patient rooms and the technology is often outdated. For example, the equipment of an entire hospital with bedside infotainment tablets often costs a seven-figure sum - even though the system is already outdated after a few years. The often expected digital service level, which is now also attained by rail and air traffic companies, is rarely achieved.