Cliniserve Workflow Engine
Use limited personnel resources more efficiently and relieve your employees with Cliniserve.
50%
more time for patients through care
1
Missing day less due to better load control
20%
less time loss due to manual delegation
Current challenges in everyday hospital life
Processes in hospitals are to a large extent cross-employee and cross-departmental procedures that require a high degree of transparency. This presents many hospitals with the same challenges every day, with information often not being available to all necessary employees and departments from the beginning of a process. Especially when patients pass through several departments and wards in a facility, seamless communication is a difficult task for the staff. Information is often passed on and coordination takes place in sections from one area to another without knowing in advance how the capacities in the respective areas are being used. For example, if a patient leaves the OR, the transport service is first contacted (usually by telephone). A logistics order is also often created. However, there is no automated forwarding of information to everyone involved, including the nursing staff on the ward - this would have to be done separately by telephone. There is also no overview of the status of the process or updates. This increases the probability that important information will be lost.
OPTIMISE PROCESSES BY DEFINING TASK LISTS
The Cliniserve workflow engine enables end-to-end communication processes with automatically triggered tasks and status updates. This saves telephone time and avoids annoying delays. The flexibility of the system ensures that the special requirements of each hospital are taken into account immediately and can be improved in the best possible way afterwards.
Less phone calls & improved internal communication
With the help of the Cliniserve workflow engine, processes and the associated tasks and information are automatically forwarded to the right employees. Cliniserve thus saves you time-consuming telephone calls simply and efficiently! Cliniserve thus enables you to easily reduce internal coordination efforts and at the same time improve the processes in your care.
When a patient leaves the OR, an order can be created with just a few clicks, which is transmitted directly to the transport service, but can also be stored in the logistics software. At the same time, the ward receives information and tasks to prepare for the patient. All parties involved remain informed about the overview and receive updates on delays and adjustments. Fully automatic, without unnecessary telephone calls.
USE EXISTING PERSONNEL RESOURCES EFFICIENTLY
Become master of your internal processes and have more time for your patients. With the Cliniserve workflow engine, tasks are distributed and prioritized according to qualification, area of activity and degree of workload, preventing overloading your staff. Avoid reactive working behind a mountain of tasks by simply improving internal information flows and enable transparent processes to relieve your staff and improve patient safety.
SIMPLE & INTUITIVE USAGE AND CLEAR PRESENTATION OF ALL INDIVIDUAL TASKS
Tasks can be created and forwarded within seconds and with just a few clicks. The intelligent Cliniserve workflow engine takes care of the rest, noticeably reducing the workload on your staff. All requested tasks are then displayed in mobile assistance systems such as the Cliniserve Flow App and in dashboards to provide the best possible completion and process overview.
NO OBLIGATION TO PERFORM TASKS
Employees always have the last word in the nursing process; the human factor must always be at the centre of attention, even in a digitalised hospital. For example, patients can be prioritized in ward work. Therefore, tasks are actively taken over by the respective employees at the appropriate time. The Cliniserve workflow engine is the flexible companion that thinks along with you.
Advantages
Ready for immediate use & unlimited possibilities through optional integrations
Conserve your internal IT resources and still work more digitally than the competition: With Cliniserve you can easily get started without complex integrations. In a further step, integration also offers the possibility of directly integrating interdepartmental tasks, such as transport services, for example. In this way, work/process chains can be initiated directly/automatically from certain events - surgical airlock, diagnosis - without the need to create tasks manually.
Like all Cliniserve products, the workflow management system can be used immediately without integration. In the second step, however, tasks can also be created from processes via integration into the existing IT portfolio and work steps automatically delegated from diagnoses.
Cliniserve makes it possible to focus on core competencies according to qualification and area. The fully mobile approach allows flexible and new deployment structures to be established. Employees can also be deployed throughout the facility. Since the system takes into account the workload of the employees during delegation, it is also ensured that the work is evenly distributed in teams.
Cliniserve workflow management helps you to optimally control the deployment of employees.
How it works
press
New task
Create a new task for the right employees with just one click!
Set task
What to do?
Select task from defined workflows, or simply create a new task.
Assign task
Who is this task for?
Determine to which employees*the task should be sent.
DETERMINE LOCATION
Where are the employees needed?
Specify the room number or bed location where the task occurs.
set the date
When must the task be completed?
Determine the exact time by when the task must be completed.
Control overview
Check and give further details if necessary
press
Send task
The task is displayed to the right people and completed.
Julian Nast-Kolb
Sales
Mr. Nast-Kolb is your contact person and can find the right solution for stationary care in your institution.
+49 89 24418274
julian.nast-kolb@cliniserve.de
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Support
Competent help
Hospitals do not know holidays. We offer our users a competent 24/7 customer service.
Updates for free
No outdated software
You receive all the improvements in our software without extra costs.
Updates for free
Software, Devices & Maintenance
Without burdening the internal IT
The whole offer from one source. We take care of everything: equipment for care with data connection and maintenance for a fair rental fee.
Training
Help from the Start
Our training team prepares everyone involved and ensures a smooth start. Of course, we also support you afterwards.
Training