Cliniserve CARE supports clinical staff with a mobile nursing assistant during their shift.
Automatic delegation by qualification and area improves internal communication and communication with patients. This saves duplicate paths and telephone calls and shortens process times.
Cliniserve CARE App
The App helps to keep track of pending tasks in the stressful daily routine on the ward at any time and anywhere. These can be prioritized or even handed over to other employees.
A particularly practical feature is that smartphones fit into any coat pocket. This makes it possible for nursing staff to work directly at the point of care.
At the beginning of a shift, employees log in with a pseudonym, their qualification and their area. This allows upcoming tasks to be assigned appropriately and automatically, and workflows to be optimized.
The Cliniserve CARE app is available for Android and iOS.
The app can be easily installed without complex IT integration.
Likewise, mobile devices can be rented from Cliniserve in a full-service model including mobile device management and LTE connection. Thanks to the flexible platform, existing smartphones can also be integrated.
The Cliniserve CARE app offers an ideal complement to the nurse call system.
Patients can intuitively select their request from a menu. The menu can be individualized per ward and translated into different languages.
Staff members receive all patient requests automatically by qualification and responsible area in the app.
Through "one-click" feedback, long waiting times for patients are avoided. In addition, the possibility of immediate material take-away saves unnecessary duplicate walking.
Patients use the system via app or webapp on their own smartphone or on the bedside terminals, if available.
Thanks to pseudonymisation of the patients, no personal data ist transmitted under any circumstances and is therefore in compliance with data protection regulations.
Cliniserve Nurse Call Integration
Cliniserve offers an integration for every nurse call system that digitizes the nurse calls and enables data analysis.
This involves live access to the nurse calls either serially via the ESPA 4.4.4 interface or digitally via the communications server.
Furthermore, the light calls are digitally assigned to the appropriate employees, depending on the area of activity, and displayed in the Cliniserve CARE app.
The responsible employees can clearly see in the app where the call originates from and can communicate in the team who is on the way - regardless of this, the aisle display and the analog light call remain as usual.
Carrying DECT phones can also be significantly reduced as a result. Consequently, the switch can be made to more versatile smartphones.
All parties involved always receive automatic updates on task delays and adjustments to avoid misunderstandings.
For example, when a patient leaves the OR, a task can be created with just a few clicks. Thus, by means of fewer clicks, a task in the app is transmitted to the transport service as soon as a patient leaves the OR. At the same time, logistics software is updated and the ward receives the information for the necessary preparations to take over the patient.
By simply improving internal information flows, reactive work behind a mountain of tasks is avoided.
Consequently, transparent processes are created to reduce the workload of your employees and improve patient safety.
The Cliniserve CARE solution provides the key piece to integrate caregivers into all internal communication processes. Consequently, it ensures that processes are truly "end-to-end" digital. This helps to avoid delays and supports process clarity.
Thanks to the interoperable approach of the Cliniserve system, this is possible in combination with all current solutions and can be linked very well with HL7/ FHIR or ODBC. Through immediate use at the point of care, this enables your caregivers to provide seamless documentation, for example.
Thanks to a full-service approach, Cliniserve CARE can be implemented within a few weeks without an internal IT project.
Do you have a question or simply want to get to know Cliniserve in person? Send us an email, arrange a noncommittal demo or take part in our regular live webinar.